![]() Delivered to you.Įdwards became desperate. When she contacted the first specialist, he told her he had been reassigned to processing applications for the new round of PPP money. In mid-January, she logged into her account and saw she had been assigned a different loan specialist and emailed him but never got a response. At first she got emails regularly saying it was under review with contact information for her loan specialist, but then those stopped coming. In September, she submitted a completed one-page application for forgiveness to her account with PayPal LoanBuilder and was told it would be reviewed within 60 days. Small Business Administration, last March to cover payroll and other expenses in the coronavirus pandemic with the promise that loans would be forgiven, essentially converted to grants. Congress created the PPP, to be overseen by the U.S. So she assumed that getting a loan forgiven from the Paycheck Protection Program to cover two months of payroll would be “pretty automatic,” she said. For SBA-purchased loans, please contact the SBA loan servicing center listed on your account statement.Īny other assistance: Please contact SBA.Jenna Edwards runs the For a Day Foundation, a nonprofit that helps children with cancer during their hospital stays and has no actual office. PPP, 7(a), 504 and Microloans: Please contact your lender for help with your account balance, due date, or any other specifics of these loans. ET, Monday to Friday, or email MySBA Loan Portal Customer Service cannot access your individual loan information. ET, Monday to Friday, or email Loan Portal technical assistance: Please contact MySBA Loan Portal Customer Service at 83, from 8:00 a.m. ET, Monday through Friday, email or send a message through the MySBA Loan Portal.ĭisaster Loans: Please contact the SBA Disaster Assistance Customer Service Center at 80, from 8:00 a.m. Box 3918, Portland, OR 97208-3918.ĬOVID-19 Economic Injury Disaster Loans: Please contact COVID-19 EIDL Customer Service at 83 (TTY:711) from 8:00 a.m.
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